- As per the declaration made by students at the time of their enrolment, it is a condition of enrolment that the student provides immediate notification to the University of any change to address or contact details. These changes should be indicated via the Web Enrolment System.
- The student email address is the primary point of correspondence for students. Students should ensure that this email address is regularly checked, including during periods of intermission or other interruptions to ordinary study.
- The Faculty of Arts will only send information to official correspondence as registered in the Callista student database, as provided by the student (via WES, etc.), i.e., the Monash university email address. Students may have provided the university with alternate email addresses but all official correspondence is sent to the Monash email address.
- For enrolled students, email correspondence will be sent to a student’s Monash email address.
- For prospective students, email correspondence will be sent to non-Monash email addresses. However, no personal details about students or student enrolment will be provided to such email addresses.
- The Faculty of Arts will discuss particular enrolment and course matters via the telephone only with the student concerned. General course and administrative matters can be discussed over the telephone. Professional staff may ask for a student’s name, student ID, address, date of birth, or other relevant information, in order to confirm identity prior to a discussion.
Responsibility: Faculty of Arts academic and professional staff.
- Students may request that a parent or guardian, partner, or friend, act on their behalf and contact the University regarding an academic or administrative matter. The Faculty of Arts cannot discuss or take action on any requests without prior signed written permission from the student, granting authority for another party to act on their behalf. Proof of student identification should also be provided (e.g., photocopy of identification).
- The Faculty of Arts cannot discuss a student’s enrolment, fees, health, or any other academic or administrative matter with family or friends via the telephone.
- If a student is unable to attend an enrolment day, they may appoint a proxy to act on their behalf; signed written permission is required, and proof of student identification should also be provided (e.g., photocopy of identification).
- If a student is unable to receive assessment materials that are being returned, they may appoint a proxy to act on their behalf; signed written permission is required, and proof of student identification should also be provided (e.g., photocopy of identification).
Responsibility: Faculty of Arts academic and professional staff; students; proxies.
Related policies and procedures:
- Conduct and Compliance Procedure–Privacy [University procedure]
- Student Privacy Collection Statement [University webpage]
- Privacy of student records policy [University]
- Guidelines for collecting/distributing student results/assignments and other information [University webpage]
- University Privacy contact details
These procedures give details of the honours degree of the Bachelor of Arts, including information about enrolment, assessment, course structure, and grievances.
Board of Examiners procedures
For information regarding Faculty of Arts procedures related to Boards of Examiners–including meeting dates, supporting … Continue reading Board of Examiners procedures
Supplementary assessment procedures
This procedure details the Faculty’s management of requests for supplementary assessment.
Academic progress procedures
These procedures outline various activities and responsibilities in regard to student academic progress.
Assessment review and remarking procedures
These procedures provide information on review and remarking of assessment items, and information on requirements for the verification of fail mark and grades for a unit.
Teaching activity attendance procedures
These procedures outline the Faculty requirements and expectations around attendance at teaching activities (tutorials, lectures, seminars, etc.). Details are given of minimum attendance requirements, provision of information to students, and penalties for failure to meet attendance requirements.
Assessment and feedback procedures
These procedures give details of Faculty requirements for assessment in Faculty-owned units. This includes information on assessment regimes (including marking criteria and rubrics), hurdle requirements, provision of information in Handbook and unit guides, and return of feedback and assessment items.
Graduate coursework degrees procedures
These procedures identify research content in all Faculty of Arts graduate coursework degrees, and detail assessment procedures for research content.
Assessment extension and late assessment submission procedures
These procedures detail extensions to assessment deadlines, late submission penalties, and procedures for handling special consideration and long-term illness or disability.